THANK YOU FOR RECEIVING OUR WORDS AND TAKING THE TIME TO MAKE SURE THEY ARE HEARD!

The experience I had at St. Luke's revived my hope for medicine and hospitals of the 21st century...

I can't believe how hard it is to find the words that truly embody my experience of this hospital and the people who cared for me there. Each interaction I had was so human, so filled with eye contact, presence and genuine care. I felt held, as a human being, in a way I had never experienced at a hospital. From the woman who took my insurance card, and patiently waited while I phoned my husband to confirm details, to the man who took my blood and told me stories while he drew it, just to help me feel better... Each visit I experienced the deep care and compassion only St. Lukes, with its deep appreciation for diversity and culture, provides. Our postnatal experience was just as rich and satisfying. I will never forget Olive, who showed me the football hold and nursed me and my child back to health just after he was born.

with love and gratitude,
Merrill DeVito